Q-Logic MP3 User Manual download pdf (Page 133)

Troubleshooting

Tracing SANsurfer FC HBA Manager and Agent Activity (Debug)

SN0054651-00 F 7-21

5. Open a second terminal to start the SANsurfer FC HBA Manager user

interface. Connect to the host with SANsurfer FC HBA Manager.

6. On the terminal you opened in Step 1, press CTRL+C to stop the qlremote

agent. This causes the agent to clean up and terminate.

NOTE:

For a NetWare system, the qlremote.log is already exported.

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SANsurfer FC HBA Manager 1
User’s Guide 1
Document Revision History 2
Table of Contents 5
5 Getting Started 6
List of Figures 8
List of Tables 9
What’s in this Guide 11
Intended Audience 12
Related Materials 12
Documentation Conventions 13
License Agreements 14
Technical Support 14
Contact Information 15
1 SANsurfer FC HBA 17
Features 18
SN0054651-00 F 1-3 19
Advanced Features 20
2 System Overview 21
System Overview 22
Configurations 22
2-2 SN0054651-00 F 22
Simple Failover Configuration 23
SAN or Cluster Configuration 24
SN0054651-00 F 2-5 25
Installation Checklist 26
Step 2: Install the Hardware 29
2-10 SN0054651-00 F 30
SN0054651-00 F 2-11 31
Macintosh Basic Parameters 32
SN0054651-00 F 2-13 33
2-14 SN0054651-00 F 34
3 System Requirements 35
Software Requirements 36
System Requirements 37
SN0054651-00 F 3-3 37
Supported QLogic Adapters 38
4 Installing SANsurfer FC 39
Installation Options 40
Installation Instructions 41
Initial Installation 42
4-4 SN0054651-00 F 42
SANsurfer FC HBA Manager: 42
SN0054651-00 F 4-5 43
4-6 SN0054651-00 F 44
SN0054651-00 F 4-7 45
4-8 SN0054651-00 F 46
SN0054651-00 F 4-9 47
4-10 SN0054651-00 F 48
SN0054651-00 F 4-11 49
4-12 SN0054651-00 F 50
SN0054651-00 F 4-13 51
4-14 SN0054651-00 F 52
SN0054651-00 F 4-15 53
4-16 SN0054651-00 F 54
SN0054651-00 F 4-17 55
SN0054651-00 F 4-19 57
4-20 SN0054651-00 F 58
SN0054651-00 F 4-21 59
4-22 SN0054651-00 F 60
SN0054651-00 F 4-23 61
4-24 SN0054651-00 F 62
SN0054651-00 F 4-25 63
Uninstalling SANsurfer 64
SN0054651-00 F 4-27 65
./SANsurferUninstaller 65
2. Click Next to continue 66
SN0054651-00 F 4-29 67
4-30 SN0054651-00 F 68
SN0054651-00 F 4-31 69
4-32 SN0054651-00 F 70
Figure 5-1 SANsurfer Icon 72
SN0054651-00 F 5-3 73
Macintosh CLI) 74
Toolbar Buttons 77
Host Icons and Text 79
Adapter Icons and Text 79
Adapter Port Icons and Text 80
Device Icons and Text 81
Getting Help 82
Viewing the Help System 83
Specifying the Help Browser 84
SN0054651-00 F 5-15 85
5-16 SN0054651-00 F 86
Figure 5-5 Security Page 87
5-18 SN0054651-00 F 88
SN0054651-00 F 5-19 89
5-20 SN0054651-00 F 90
SN0054651-00 F 5-21 91
5-22 SN0054651-00 F 92
SN0054651-00 F 5-23 93
5-24 SN0054651-00 F 94
SN0054651-00 F 5-25 95
5-26 SN0054651-00 F 96
SN0054651-00 F 5-27 97
5-28 SN0054651-00 F 98
SN0054651-00 F 5-29 99
Getting Started 100
5-30 SN0054651-00 F 100
SN0054651-00 F 5-31 101
5-32 SN0054651-00 F 102
6 Performing Diagnostics 103
Performing Diagnostics 104
6-2 SN0054651-00 F 104
SN0054651-00 F 6-3 105
SN0054651-00 F 6-5 107
Running the Loopback Test 108
SN0054651-00 F 6-7 109
General Page 110
Diagnostic Data 111
Details Page 112
7 Troubleshooting 113
Linux Messages File 114
Solaris Messages File 115
Installation Issues 116
FC/CNA HBA tree 119
Problem Cause and Solution 119
Functional Issues 120
Figure 7-1 Windows: Services 124
Activity (Debug) 126
(See Figure 7-3.) 127
Troubleshooting 129
SN0054651-00 F 7-17 129
7-18 SN0054651-00 F 130
SN0054651-00 F 7-21 133
7-22 SN0054651-00 F 134
A Frequently Asked Questions 135
Frequently Asked Questions 136
A-2 SN0054651-00 F 136
B Shortcut Keys 137
Press To 138
Glossary 139
Glossary-2 SN0054651-00 F 140
SN0054651-00 F Glossary-3 141
Glossary-4 SN0054651-00 F 142
SN0054651-00 F Glossary-5 143
Service Level Agreement 143
(SLA) that 143
Glossary-6 SN0054651-00 F 144
SN0054651-00 F Index-1 145
Index-2 SN0054651-00 F 146
SN0054651-00 F Index-3 147
Index-4 SN0054651-00 F 148
SN0054651-00 F Index-5 149
Index-6 SN0054651-00 F 150
SN0054651-00 F Index-7 151
Index-8 SN0054651-00 F 152
SN0054651-00 F 1 155
2 SN0054651-00 F 156

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